Anticipating what could or may happen in our businesses is required of leaders every day. But the only way we can create clarity out of the uncertainty and prepare our on-site property management teams to respond when the unthinkable happens is to develop a detailed, written emergency preparedness plan. As discussed in my previous blog, the detailed, written plan should focus on addressing four specific areas of concern — harm to individuals, damage to property, unlawful activity, and reputation management. The emergency preparedness plan should also answer the Who, What, When, Where and How questions outlined in this blog.
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Hayes Gibson Blog
Here’s the latest on what’s happening at the HGPS headquarters and on the property sites.
When the Unthinkable Happens – Emergency Preparedness
Several years ago, I encountered a tough situation at one of our properties that my team was ill-prepared to address, because of the very nature of the issue. A young woman, who lived at a purpose-built student housing property that my company managed, disappeared after a night out with friends. That tragedy, in and of itself, created a myriad of concerns for the on-site team. In addition to dealing with the young woman’s family as sensitively as we could, we had to navigate through constant media scrutiny and numerous requests from local law enforcement. Needless to say, our team had no chapter in our emergency preparedness “playbook” for such a unique scenario.
The Ethics of Excellence
Actively Pursuing the Ethics of Excellence To be a truly excellent, well-respected company, our integrity as an organization must be beyond reproach. How can we achieve that? We must actively pursue excellence - ethically. OUR COMPANY CAN NEVER BE SOMETHING THAT OUR...
The Power of Great Work
We can all play a role in bolstering our nation’s morale and confidence by the way we do our work. Each of us can play a part in reaffirming the belief that there is greatness still welling up among us and that our country’s movement towards a future of hope and progress is unrelenting and irreversible.
Lessons Learned from the Indianapolis 500
Lessons Learned from the Indianapolis 500 Indianapolis has long been known for being the “Biggest Spectacle in Racing” – the Indianapolis 500. In years past, car owners and their teams have come to Indianapolis during the month of May to qualify for and to win the...
Your Thinking Style Determines Your Results – Part III – Distorted Thinking
Ten Ways in Which Your Thinking Can Become Distorted In the last two blogs in this series about how 'Your Thinking Style Determines Your Results,' we examined how people process information and the four unique thinking styles that scientists have identified. Now...
Your Thinking Style Determines Your Results – Part II – What Kind of Thinker Are You?
Scientists have identified two main streams of information processing — perception and ordering — and four thinking styles. Let’s explore those four thinking styles in more depth and help you identify your own unique thinking style.
Your Thinking Style Determines Your Results Part I
Your Thinking Style Determines Your Results In the business world, the ability to understand and relate to people is critically important. Companies pay a lot of attention to the different personalities and motivational styles people have, testing people when they are...
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